Legal
Data Deletion Instructions
Last updated October 4, 2026
Request deletion
Sign in to your Executen workspace and contact support from the dashboard. Include the workspace name, the connected WhatsApp Business Account or phone number, and the categories of data you want deleted. Do not send passwords, access tokens, or one-time verification codes.
Disconnect Meta access
You may also remove Executen Sales from your Meta Business integrations and disconnect the WhatsApp account in Executen. Disconnecting stops future access; submit a deletion request if you also want previously stored workspace records removed.
What happens next
We verify that the requester controls the workspace, acknowledge the request, and delete or anonymize eligible account, CRM, conversation, and integration data. Information that must be retained for security, fraud prevention, billing, or legal obligations is isolated and removed when the applicable retention period ends.
Customer conversation data
If you are a customer who messaged a business using Executen, contact that business first. The business is the controller of its customer records and can process your request from its workspace.